The Sunêlia Guarantee
The Sunêlia Sun Offer
The Sunêlia Sun Offer covers you whether you are travelling to the coast,
the mountains or the countryside!
It is offered for all stays of 7 nights minimum in self-catering
accommodation and starts from the day of arrival to the day before departure.
If you have less than 3 days of sunshine* during your stay, you will
receive a 100 € gift voucher.
If you have no sun at all during your stay, you will receive a 200 € gift
The Sunêlia Sun Offer is included in all holiday packages subject to the
-The reservation must have been made at least 3 days before the start date
of your holiday
-The offer applies to rented, self-catering accommodation only.
-For any holiday taking place between 26 April and 8 September 2019.
You will automatically benefit from the Sunêlia Sun Offer if you meet all
the conditions required.
You will then automatically receive 100 € or 200 €, depending on the
* For the offer to take effect, there must be less than 2 hour of direct
sunlight per day between 10am and 6pm on the given day, calculated by the
METNEXT Sun Index, which indicates the duration of sunshine for each Sunêlia
site every day. The duration of sunshine is defined as the duration during
which the solar radiation is of sufficient intensity (greater than or equal to
120W / m2) to produce distinct shadows (source: Météo-France). The index is
calculated by METNEXT (a subsidiary of Météo France) using data from the
Meteosat 2 satellite.
Sunêlia Cancellation Guarantee
The Sûnelia Cancellation Guarantee* is included in all bookings for a
minimum of 7 nights!
This guarantee takes effect from the moment you agree to the rental
contract and expires at midnight on the day before the first day of your stay.
Subject to the respect of your contractual obligations, this guarantee allows
you to obtain the reimbursement of expenses incurred, if your stay was to be
cancelled for the following reasons (comprehensive list):
1-Serious illness, bodily injury or death of :
-you, your spouse of right or de facto, your ascendants or descendants,
-your brothers, sisters, brothers-in-law, sisters-in-law, sons-in-law,
daughters-in-law, stepfathers, stepmothers.
Serious illness or serious bodily injury means any temporary or permanent
injury to your physical integrity, medically determined and involving the
cessation of any professional or other activity.
3-Serious damages :
Imperatively requiring your presence on the day of the planned departure
and consecutive to a theft, a fire, damage by water or natural elements
affecting your principal residence or your business premises destroyed by more
than 50% (insurance certificate to be provided).
Of yourself or your spouse provided that the procedure was not initiated
before the booking of the stay.
All these grounds for cancellation must be sent by registered letter along
with all necessary documents stating the facts (experts' reports, police
statements, notifications, medical or death certificates ...) as soon as they
occur and within 3 business days of the incident or event at the latest
* Applies to rented accommodation only